# Privacy Policy

**Last Updated: September 2026**

RingBack ("RingBack," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit ringback.site or interact with our chat widget and SMS messaging services (collectively, the "Services").

## 1. Information We Collect

When you use our Services, we may collect:

- Contact Information: Name, phone number, and any details you voluntarily submit through our chat widget or contact forms.
- Communication Data: Records of SMS messages sent and received, including opt-in and opt-out status.
- Usage Data: General website usage information such as pages visited, collected automatically.

## 2. How We Use Your Information

We use the information we collect to:

- Respond to your inquiries
- Send you SMS messages you've opted in to receive, including promotional offers, updates, and service-related messages
- Improve our Services
- Comply with legal obligations

## 3. SMS Consent & Opt-Out

If you opt in to receive text messages from RingBack, you may opt out at any time by replying STOP to any message. You can also reply HELP for support. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Message and data rates may apply, and message frequency varies.

## 4. How We Share Your Information

We do not sell your personal information. We may share information with:

- Service providers who help us operate our Services (such as GoHighLevel/LeadConnector, which powers our website and messaging infrastructure)
- Legal authorities, if required by law

## 5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

## 6. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

## 7. Your Rights

You may request to access, update, or delete your personal information at any time by contacting us using the information below.

## 8. Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children.

## 9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

## 10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

**Email:** [[email protected]]
**Website:** https://ringback.site

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*Please also review our [Terms of Service] for the full terms governing use of our Services.*